1. SingNet Customers

To change your password, click here.

Or call 1610 to reset your password.

2. SingTel Mobile Customers

• To change your password, log in to IDEAS web portal using your current password.
• Key in your SingTel mobile number only and default Wireless@SG password via the Member Login box. Click Go.
• After login, you will be prompted to synchronize your password. Please enter your preferred password.
• Or select “Change password” to change your password.

3. SingTel Wireless@SG customers

To change your password for SingTel Wireless@SG
(eg. xyz123@singtel), click here.

Note: This service is not applicable to *186 customers